For HCPs > What to expect

Assisting your patient along the path.

Your patient's case manager will continue to provide ongoing product support, from the first prescription to your patient's front door and beyond.

Here’s a look at the path to treatment:

  1. You decide to prescribe an Amicus medication

Once you complete the Patient Referral Form (PRF), send it to AMICUS ASSIST®.*
Fax number: 1-833-264-2873
Email: [email protected]

  1. A case manager reaches out to your patient within 1 business day

For HCPs: Informs your office about whether prior authorization (PA) is required, and the steps for obtaining PA.
For patients: Tells your patient when to expect a Welcome Kit and answers any questions regarding access to treatment.

  1. AMICUS ASSIST gets in touch with the specialty pharmacy

Once they confirm the PA (if required), the specialty pharmacy will coordinate the delivery of their prescription and refer your patient to a patient assistance program, if needed.

  1. Treatment is shipped directly to your patient’s door

The case manager will continue to provide ongoing support, such as support for refills and reauthorizations.

*Patients must be prescribed an Amicus medication for an approved indication to be eligible for support from AMICUS ASSIST®.

Financial Support

We are committed to helping your patients get access to treatment.

AMICUS ASSIST is proud to help identify possible sources of financial assistance including:

  • Co-Pay Assistance*: Eligible, commercially insured patients may pay as little as $0 per month for treatment
  • Patient Assistance Program for eligible, uninsured, or underinsured patients
  • Support from independent charitable foundations: AMICUS ASSIST can help identify independent charitable foundations who may be able to provide support. These foundations exist independently of Amicus and have their own eligibility criteria and application processes. Availability of support from the foundations is determined solely by the foundations.

*Co-pay assistance is only available for patients with commercial (private) prescription drug insurance. Patients are not eligible for co-pay assistance if they are enrolled in a state or federally-funded insurance program, including but not limited to Medicare, Medicaid, TRICARE, VA, DOD, or a state prescription drug assistance program or where prohibited by law. Offer is subject to program maximum limits. Offer is only available for U.S. residents who have a valid prescription for an Amicus product. Amicus reserves the right to rescind, revoke, or amend this offer without notice.

The Patient Assistance Program provides free product to those who qualify. Contact AMICUS ASSIST for details.

Amicus makes no representation or guarantee concerning reimbursement or coverage for any service or item. Information provided through the AMICUS ASSIST program does not constitute medical advice and is not intended to be a substitute for a consultation with a licensed healthcare provider or applicable third-party payer(s). Amicus reserves the right to modify the program at any time without notice.

Referral Form